Privacy Policy

Last Updated: January 2024

Welcome to Honor Shop! At Honor Shop (operated through cheapfoodmarket.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases of our authentic Asian food products.

By accessing our website and using our services, you consent to the practices described in this policy. Our approach to privacy reflects our dedication to providing a secure shopping experience for our global community of Asian food enthusiasts.

1. Information We Collect

Personal Information

When you shop with us, we may collect the following personal information:

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Order History: Products purchased, order values, frequency of purchases
• Account Information: Username, password (encrypted), preferences for Asian food categories

Automatically Collected Information

When you browse our website, we automatically collect:

• Device Information: IP address, browser type, device type, operating system
• Browsing Data: Pages visited, time spent on site, referring website, products viewed
• Location Data: General geographic location (country-level) to determine product availability

2. How We Use Your Information

We use your information to provide and improve our services:

• Order Processing: To process your purchases of Bubble Tea ingredients, Cooking Sauces, Bakery items, and other Asian specialty foods
• Customer Service: To respond to your inquiries and provide support
• Personalization: To recommend products based on your browsing and purchase history (e.g., if you frequently buy 6-10kg bulk items or Bubble Tea products)
• Payment Processing: To securely process transactions through our PCI-compliant systems
• Marketing: To send you information about new Asian food products, special offers, and promotions (with your consent where required)
• Security: To monitor for fraudulent activities and protect our website
• Legal Compliance: To meet our legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Payment Processors: With trusted partners like Visa, MasterCard, JCB, and PayPal to process your payments securely
• Shipping Providers: With delivery services to ship your orders of Asian food products worldwide (excluding Asia and some remote areas)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Service Providers: With companies that provide services on our behalf, such as website hosting and analytics, under strict confidentiality agreements

4. Data Storage and Security

We take the security of your information seriously, implementing comprehensive measures to protect your data:

• Secure Storage: Your data is stored on secure servers with limited access
• Encryption: We use advanced SSL technology to encrypt data during transmission
• PCI Compliance: We adhere to strict Payment Card Industry Data Security Standards
• Limited Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• Fraud Monitoring: 24/7 system monitoring to detect and prevent suspicious activities
• Data Minimization: We never store your complete payment details on our servers

5. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to certain legal obligations
• Objection: You can object to certain processing of your information
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic website functionality and payment processing
• Analytics Cookies: Help us understand how customers use our website and which Asian food categories are most popular
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements for Asian food products

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

Thank you for trusting Honor Shop with your authentic Asian food needs. We are committed to protecting your privacy while bringing you the flavors of Asia with the security you deserve.