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Welcome to Honor Shop, your trusted online destination for authentic Asian food and beverages. By accessing or using our website at cheapfoodmarket.com (the “Site”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully, as they govern your use of our Site, including purchases, returns, and other interactions. If you do not agree with any part of these terms, you must not use our Site.

Honor Shop is committed to providing a seamless and enjoyable shopping experience for customers worldwide, excluding certain Asian countries and remote areas as specified. Our products range from snacks like Biscuits & Wafers and Candy to beverages such as Bubble Tea and Coffee, all curated to bring the flavors of Asia to your doorstep. We value transparency and customer satisfaction, so these terms are designed to be clear and fair.

1. User Obligations and Responsibilities

As a user of our Site, you agree to the following responsibilities:

  • Account Accuracy: If you create an account, you must provide accurate and complete information, such as your name, email, and shipping address. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Prohibited Activities: You may not use the Site for any illegal or unauthorized purposes, including but not limited to fraud, infringement of intellectual property, or transmitting harmful code. We reserve the right to terminate accounts for violations.
  • Age Restrictions: You must be at least 18 years old to make purchases, especially for items like Alcohol. By ordering such products, you confirm that you meet the legal age requirements in your jurisdiction.
  • Shipping Compliance: You are responsible for ensuring that your shipping address is valid and accessible. Honor Shop is not liable for delays or issues due to incorrect addresses provided by you.

2. Product and Service Description

Honor Shop offers a wide variety of Asian food and beverage products, including but not limited to Baked Goods, Bakery items, Bao, Bubble Tea, Coffee, and Cooking Sauces. Our products are sourced to ensure authenticity and quality.

  • Product Information: We strive to provide accurate descriptions, images, and pricing for all items. However, slight variations in color or packaging may occur due to manufacturer changes. If you have questions, contact us at [email protected].
  • Perishable Items: Certain products, such as Baked Goods, Bakery items, and Bubble Tea, are perishable and may have limited shelf lives. It is your responsibility to store them appropriately upon delivery. Due to health and safety regulations, these items are non-returnable unless damaged or incorrect upon arrival.
  • Shipping Limitations: We ship globally, except to some Asian countries and remote areas. During checkout, our system will verify if we can deliver to your location. We are not liable for customs delays or restrictions in your country.

3. Order and Payment Terms

Placing an order on our Site constitutes an offer to purchase products under these terms.

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order ships.
  • Shipping Options:
    • Standard Shipping: Via DHL or FedEx, costs $12.95, and delivers within 10-15 business days after shipping.
    • Free Shipping: Via EMS, available for orders over $50, and delivers within 15-25 business days after shipping.
    Delivery times are estimates and may vary due to factors beyond our control, such as customs or weather.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you authorize us to charge the total amount at the time of order. If payment fails, we may cancel your order.
  • Pricing and Taxes: All prices are listed in USD and include applicable taxes where required. We reserve the right to adjust prices due to market changes, but you will be charged the rate at the time of order.
  • Order Cancellations: You may cancel an order within 24 hours of placement by emailing us. Once processed, cancellations are not guaranteed.

4. Returns, Exchanges, and Refunds

We aim for your satisfaction, but due to the nature of our products, certain restrictions apply.

  • Return Timeframe: You have 15 days from the delivery date to request a return or exchange for eligible items.
  • Non-Returnable Items: The following cannot be returned due to health, safety, or shipping regulations:
    • Perishable Foods: Baked Goods, Bakery items, Buns, Bao, Cake
    • Opened Food Items: Any product with broken seals or opened packaging
    • Temperature-Sensitive Items: Products requiring specific storage conditions
    • Alcohol: Due to international shipping regulations
    • Bubble Tea & Coconut Drinks: Perishable beverage products
  • Return Conditions: To be eligible, items must be in original packaging, unopened, properly sealed, and in the same condition as received. Photos may be required for verification.
  • Return Process:
    1. Email [email protected] within 15 days with your order number, item details, reason, and photos.
    2. We will respond within 2 business days with approval and return instructions. Return shipping costs are your responsibility, unless the return is due to our error (e.g., wrong or damaged item).
    3. Ship the items securely to the provided address using a trackable service.
    4. Upon receipt and inspection (5-7 business days), we will process refunds or exchanges. Refunds include item costs only; original shipping fees are non-refundable unless due to our error.
  • Refund Information: Refunds are processed within 5-7 business days after inspection. Timing depends on your payment method: 5-10 business days for Credit/Debit Cards (Visa, MasterCard, JCB) and 3-5 business days for PayPal.
  • Exchanges: For approved exchanges, we ship replacements once we receive the return. If the new item costs more, we will invoice the difference; if less, we will refund the difference.
  • Damaged or Incorrect Items: Contact us within 7 days of delivery with photos. We will arrange a replacement or refund and cover return shipping costs.

5. Intellectual Property

All content on this Site, including text, images, logos, and designs, is the property of Honor Shop or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may result in legal action.

6. Limitation of Liability

Honor Shop strives to provide reliable services, but we are not liable for:

  • Delays or failures in delivery due to unforeseen circumstances like natural disasters, customs issues, or carrier errors.
  • Damages resulting from improper storage or use of perishable products after delivery.
  • Indirect, incidental, or consequential damages arising from your use of the Site or products, to the extent permitted by law.

Our total liability for any claim related to your order shall not exceed the purchase price of the items in question. This limitation does not affect your statutory rights as a consumer.

7. General Provisions

  • Governing Law: These Terms and Conditions are governed by the laws of the United States, specifically the state of Oklahoma. Any disputes shall be resolved in the courts of Oklahoma City.
  • Changes to Terms: We may update these terms periodically. The latest version will be posted on the Site, and continued use constitutes acceptance of changes.
  • Severability: If any provision of these terms is deemed invalid, the remaining provisions shall remain in effect.
  • Contact Information: For questions about these Terms and Conditions, shipping, returns, or exchanges, contact us at:
    Email: [email protected]
    Address: Honor Shop, 2245 Southwest Binkley Street, Oklahoma City, US 73119
    Response Time: We typically respond within 1-2 business days. For faster service, include your order number in your email.

Thank you for choosing Honor Shop. We appreciate your trust and are dedicated to bringing you the best in Asian cuisine. Enjoy your shopping experience!